Last updated: September 15, 2026
At NutriAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
When you create an account, we collect:
We collect information you provide about:
Operational logs are needed to run and protect the service, whether or not you allow optional tracking. They can include request time, status, network address and technical browser information. If you separately allow product analytics or marketing tracking, those providers may also collect:
We also keep daily aggregate counts, separate from optional Google analytics: ordinary website HTML document loads, and how many meals, chat messages and weight entries the whole service recorded that day. A stored count is a single number per day and contains no page address, query string, network address, cookie, device identifier, account or any part of what you wrote, photographed or ate — nothing in it can be traced back to a person. Loads are not a count of unique visitors; in-app page transitions and known crawlers are excluded. The server-to-server counter does not ask your browser to make another tracking request.
We use the collected information to:
Automated email reports, onboarding messages and marketing campaigns are currently disabled. Push notifications are the current opt-in notification channel. A password-reset email is sent only when you explicitly request it. The email-report code is retained but inactive.
We process information needed for the features you request to perform our service agreement. We use legitimate interests for limited operational logs, security, abuse prevention and the non-identifying daily aggregates of website loads and recorded actions. Separate consent is the basis for optional product analytics and marketing tracking. Billing records may be retained to meet applicable legal obligations.
Meals, goals and chat content can say something about your health. Anything of that kind — an allergy, an intolerance, a diagnosis, a medication, a pregnancy — is kept only if you say it may be: the assistant asks you in the conversation before remembering it, and you can change that answer, or delete what was remembered, on the Memory page at any time. Saying no removes it everywhere, including the archive. Whatever you write in a message is sent to the AI providers that answer it.
We do NOT sell your personal information to third parties.
We may share your information only in the following circumstances:
Essential browser storage keeps your language, session and privacy choice. Product analytics and marketing tracking have separate, initially off choices. Rejecting either does not limit the application. An older combined approval does not silently become permission for the two separate purposes.
You can change or withdraw either choice at any time. Our app then stops events for the withdrawn purpose, updates provider consent signals and removes accessible first-party cookies for that purpose. Google Analytics page-location query strings are excluded; custom analytics events do not include a meal, chat, profile or Stripe checkout reference. Marketing providers may process the page address and technical data when you allow them.
We implement appropriate technical and organizational security measures:
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the right to:
You may complain to a supervisory authority in your country. AI nutrition estimates are not intended to be a solely automated decision with legal or similarly significant effect.
To exercise these rights, contact us at support@nutriai.one
We retain your account information while the account is active. Account deletion starts live-data erasure immediately, cancels billing where possible and queues a retry if a provider or operation temporarily prevents completion. Limited billing records may remain where law requires them; infrastructure backups and provider records follow separate retention schedules. We cannot promise that every external copy is erased instantly.
NutriAI is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
Some providers may process information in countries other than your own. The countries and transfer safeguards depend on their current contracts; ask support for details. This notice does not replace verification of those contracts.
We may update this Privacy Policy from time to time. Significant changes will be communicated through an in-app notice or push notification.
If you have questions about this Privacy Policy, please contact us:
NutriAI Support
Email: support@nutriai.one
Website: https://nutriai.one